Privacy Policy

Introduction

Hiqo ("we", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you use our platform.

Information we collect

We collect information that you provide directly and information collected automatically:

• Contact information (name, email, phone number, address)
• Account information (login credentials, profile information)
• Booking information (services, dates, times, preferences)
• Technical information (IP address, device information, browser type)

How we use your information

We use your information to:

• Provide and improve our services
• Process bookings and payments
• Communicate with you about your bookings
• Send important updates and information

Information sharing

We never sell your personal information. We only share information with cleaning companies as needed to perform booked services, payment processors to handle transactions, and authorities when required by law.

Data security

We use industry-standard security measures to protect your information, including encryption, secure servers and regular security audits. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Your rights

Under GDPR, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your data
• Right to object to processing of your data

Cookies

We use cookies and similar technologies to improve your experience, analyze usage and for marketing purposes. You can manage your cookie settings in your browser.

Contact us

If you have questions about this privacy policy or how we handle your data, contact us at:

privacy@hiqo.app